Superior Consultation LLC - Store Policy

Effective Date: January 1st, 2025

1. Overview
Welcome to Superior Consultation LLC! We are committed to providing high-quality consulting services for residential and business property needs. Please review our store policy to understand how we handle bookings, payments, cancellations, and refunds.

2. Booking and Payment

  • Booking Process: All consultations must be booked in advance through our website. You will receive a confirmation email once your booking is complete.

  • Payment Terms: Full payment is required at the time of booking. We accept all major credit cards and PayPal. Your payment secures your consultation slot.

3. Cancellation Policy

  • Client Cancellations: If you need to cancel or reschedule, please notify us at least 48 hours before your scheduled consultation for a full refund or to reschedule at no extra charge.

  • Late Cancellations or No-Shows: Cancellations made less than 48 hours in advance will incur a 50% cancellation fee. No-shows are non-refundable.

4. Refund Policy

  • Full Refunds: A full refund is available if you cancel at least 48 hours before your appointment or if we must cancel due to unforeseen circumstances on our end.

  • Partial Refunds: If you cancel within the 48-hour window, you may receive a 50% refund.

  • No Refunds: No refunds will be provided for no-shows or same-day cancellations.

5. Satisfaction Guarantee
We strive to ensure you are fully satisfied with your consultation. If you have any concerns, please contact us within 7 days of your appointment, and we will do our best to address them.

6. Contact Us
For any questions about this policy or your booking, you can reach us at info@superiorllc.org.

Superior Consultation LLC - Terms of Service

1. Acceptance of Terms
By booking a consultation with Superior Consultation LLC, you agree to be bound by these Terms of Service and any additional terms and conditions that may apply.

2. Services Provided
We offer consulting services related to residential and business property. The scope of each service is outlined in the specific package you select.

3. Client Responsibilities
Clients are responsible for providing accurate and complete information about their property or business needs to ensure we can deliver the best advice.

4. Intellectual Property
All materials provided during consultations, including reports and guides, are the intellectual property of Superior Consultation LLC. They are intended for personal use only and may not be distributed or reused for commercial purposes without permission.

5. Limitation of Liability
While we strive to provide accurate and up-to-date advice, Superior Consultation LLC is not liable for any decisions made based on our consultations. Clients assume all responsibility for actions taken following our advice.

6. Governing Law
These terms are governed by the laws of the Commonwealth of Virginia. Any disputes arising from these terms will be resolved in the courts of Roanoke, VA.

7. Amendments
We reserve the right to update or modify these terms at any time. Any changes will be posted on our website, and continued use of our services constitutes acceptance of the new terms.

Of course! Let’s put together a solid privacy policy to keep your customers informed and build trust. We’ll keep it clear and comprehensive.

Superior Consultation LLC - Privacy Policy

Effective Date: January 1st, 2025

1. Introduction
Superior Consultation LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our consulting services.

2. Information We Collect

  • Personal Information: When you book a consultation, we may collect personal information such as your name, email address, phone number, and payment details.

  • Usage Data: We may collect information about your interactions with our website, such as your IP address, browser type, and pages visited.

3. How We Use Your Information
We use the information we collect to:

  • Provide, operate, and maintain our consulting services.

  • Process your transactions and manage your bookings.

  • Communicate with you, including sending confirmations, invoices, and updates.

  • Improve our website and services based on your feedback and usage patterns.

4. How We Share Your Information
We do not sell or rent your personal information to third parties. We may share information with trusted service providers who assist us in operating our website and conducting our business, provided they agree to keep your information confidential.

5. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

6. Your Privacy Rights
You have the right to access, update, or delete your personal information. If you would like to exercise these rights, please contact us at privacy@superiorllc.org.

7. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website.

8. Contact Us
If you have any questions about this Privacy Policy, please contact us at privacy@superiorllc.org.